Contact Us

We’re here to help!
If you have any questions, encounter support issues, or wish to send us an inquiry about your orders or our marketplace, please contact us using the form below or by email.

Our team will respond to your request as soon as possible, typically within 2 business days.

 

What You Can Contact Us About

  • Questions regarding your order, delivery, or returns

  • Reporting an issue with a product or vendor

  • Technical support on using our website

  • Inquiries about your account or payments

  • Feedback or general questions

 

How to Contact Us

📬 Email: [info@zondox.be]

or via the form below.

 

Important Information for Consumers

  • We process all personal data you submit through this form or via email in compliance with the General Data Protection Regulation (GDPR). Your information will be used only to handle your request and in accordance with our Privacy Policy.

  • In accordance with the EU Consumer Rights Directive, you will find detailed information about your rights regarding orders, returns, and dispute resolution in our Terms and Conditions.

  • If you are not satisfied with the handling of your complaint, you may also use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

 

Vendor Support

If you are a registered vendor and require assistance, please contact us at: [vendorsupport@yourdomain.com].

 

We value your trust and look forward to assisting you.

 

If you want, I can also provide:
✅ a GDPR-compliant checkbox text for your contact form
✅ example text for your Privacy Policy reference line (so your form complies fully)

Would you like me to generate those too? It will make your Contact Us page legally safer.

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